Savings achieved on Didero-led sourcing projects
Vendor touchpoints automated
Product batches processed in the first 6 months
Company
AGC Chemicals
Industry
Specialty Chemicals
Didero Systems
Sourcing & Quoting, Master Data, Contracts, Documents
Company Overview
01
Limited visibility into available vendors in specialized markets
02
Difficulty finding providers with specific technical capabilities
03
No competitive market data to challenge incumbent suppliers on price
Without broader market coverage, it was difficult to confidently benchmark suppliers or identify opportunities for renegotiation and cost reduction.
“Didero took 50% of very mundane, non value-added load off a person's workflow... it's freed this employee up to help us do other things that are a lot more helpful to the company.”
— Donny, AGC Chemicals
The Process
AGC initially partnered with Didero to support sourcing projects across categories where finding qualified vendors and gathering competitive market data could be both time-consuming and resource intensive. Working closely with the procurement team, Didero helped identify suppliers, manage RFQ activity, and build the market intelligence needed to benchmark incumbent vendors and support negotiations.
Following the success of these sourcing initiatives, AGC expanded the partnership into supplier document processing. Together, Didero and AGC mapped out how COAs and receiving documentation were being handled and built a more structured workflow around those processes. Today, AI agents monitor supplier inboxes, identify and classify incoming documentation, extract relevant lot and batch information, update D365 automatically, attach supporting documents to the correct records, and route exceptions to the team for review. This has created a more consistent process for managing high volumes of supplier documentation while maintaining oversight where needed.
Didero’s AI agents now support AGC across both sourcing and supplier document processing. For sourcing, agents identify and qualify vendors with the technical and operational capabilities AGC needs, manage RFQ outreach and follow-ups, consolidate supplier responses, and build structured commercial benchmarks for the procurement team. For supplier documentation, agents monitor supplier inboxes, identify and classify incoming COAs and receiving documents, extract relevant lot and batch information, update D365 automatically, attach supporting documents to the correct records, and route exceptions to the team for review.
Parallel Sourcing Projects
Multiple sourcing projects run simultaneously across AGC's specialized supplier markets.
Technical Vendor Qualification
Agents identify and qualify vendors with the specific technical and operational capabilities AGC needs, managing RFQ outreach through AGC's own email domain.
Commercial Benchmarks
Structured market benchmarks give the team leverage to renegotiate with incumbent suppliers.
“The volume Didero can go through, you can't compare it to a human.”
— Donny, AGC Chemicals
More results
More wins, by the numbers.
Waste Management & Recycling
PO Management
5,800+
Supplier follow-ups automated
Pet Health & Nutrition
PO Management, Transfer Orders, Accounts Payable & Optimization
1,000+
Operational workflows automated each year
Building Products Distribution & Manufacturing
PO Management
50%
Procurement and AP team capacity freed for strategic work (6 FTE)
