Supplier follow-ups automated
MRO and spare parts line items tracked
Purchase orders processed annually
Company
Footprint
Industry
Waste Management & Recycling
Didero Systems
PO Management
Company Overview
01
Manual PO creation from MRP outputs into Sage
02
Supplier communication spread across fragmented email threads
03
No standardized follow-up process for acknowledgements and updates
04
Delays caused by missed supplier responses and inconsistent tracking processes
Managing these workflows manually made it difficult to maintain consistency across procurement operations while keeping teams informed on real-time PO status.
“We were spending half our time creating POs. We took that off the team’s plate.”
— Footprint
The Process
Footprint started with a focused PO lifecycle management workflow built around how its buyers already worked in Sage X3. Together, the teams mapped how MRP outputs were reviewed, how POs were created, how suppliers were contacted for acknowledgements, and where buyers needed to stay involved for exceptions.
Didero deployed AI agents to handle routine PO creation and supplier follow-up, while exceptions were routed back to the team through tasks. This allowed Footprint to standardize follow-up activity across suppliers without removing buyer oversight for cases that required review, such as price, quantity, or payment term mismatches. As Footprint scaled, Didero helped create a more centralized operating layer for PO status tracking, supplier communication, and exception management across Footprint’s purchasing process.
Didero’s system of agents supports Footprint’s PO lifecycle from creation through supplier follow-up and exception handling. Agents create POs from MRP outputs in Sage X3, send them to suppliers, track acknowledgements and updates, and automatically record confirmed status in the ERP. When a supplier responds with a mismatch, such as a difference in price, quantity, or payment terms, the agent creates a task for the appropriate buyer with the relevant context. Routine PO administration keeps moving in the background, while the team steps in only when judgment or approval is required.
Automated PO Creation
Agents create purchase orders from MRP outputs directly in Sage X3, then send them to suppliers and monitor acknowledgements.
Centralized Tracking
Open POs and supplier responses tracked in one place, with confirmation statuses recorded automatically in the ERP.
Exception Management
Mismatches on price, quantity, or payment terms auto-generate buyer tasks with full context, no email archaeology required.
“From the time we said ‘go’ to up and running was about six weeks.”
— Footprint
“We may need two or three buyers later. With Didero, we don’t think that’s the case anymore.”
— Footprint
More results
More wins, by the numbers.
Pet Health & Nutrition
PO Management, Transfer Orders, Accounts Payable & Optimization
1,000+
Operational workflows automated each year
Building Products Distribution & Manufacturing
PO Management
50%
Procurement and AP team capacity freed for strategic work (6 FTE)
Pet Health & Nutrition
Sourcing & Quoting, PO Lifecycle Management
$700k+
Annual savings from sourcing efforts
